Q. Does serving a wide range of members require a diverse portfolio?
A. Absolutely. For example, boutique hotels require high-quality specialty products. We offer everything from luxury European linens to caviar, to nachos at a ball game. Not only do we have a full portfolio of food built especially for hospitality, but we also have robust offerings beyond the plate. We provide IT services, security and surveillance for casinos and resorts, and anything a hospitality related company would need on any given day.
Q. GPOs are mostly new to hospitality. Are members now realizing the value you bring?
A. We provide savings and reduce costs—the average savings are between 15% and 20%. Our savings are usually facility-wide. We helped one member streamline purchasing and consolidate suppliers, which reduced invoices, drove costs out of the system and reduced the number of daily deliveries by 10 trucks a day. At most hospitality companies, employees may not have time to focus on reviewing national agreements and negotiating best in the market pricing. Their focus is providing unique and great experiences to their guests. Our members usually don’t have large purchasing departments, so we act as an enhanced extension of their department to help them save time and money to bring savings to their bottom line.