- Finding the right suppliers to serve each line of business.
- Identifying quality food items that taste great and are priced right.
- Streamlining operations across the entire business, from inventory to staff servicing guests.
- Discovering new cost-savings opportunities.
In addition, because the resort was built in 10 phases over 15 years, Foxwoods leverages more than 20,000 maintenance, repair and operations (MRO) items.
Phil Minichino, chief procurement officer for Foxwoods, oversees everything from purchasing slot machines for the casinos to buying dump trucks for tribal public works projects. He’s always looking for ways to save money, simplify operations and deliver excellent guest experiences.
LEVERAGING THE PROVISTA HOSPITALITY PORTFOLIO
Provista offers a vast portfolio of products and services specifically designed for hospitality. Foxwoods utilizes many of them, including contracts for employee uniforms. With approximately 5,000 employees getting uniforms annually, moving away from custom attire significantly reduces costs.
“Foxwoods is looking to consolidate to a single uniform vendor,” Minichino explains. “We’ll be able to reduce costs by simplifying and getting away from custom uniforms. Custom uniforms are very expensive. With one vendor, our goal is to go to just-in-time inventory where employees will order new uniforms, then get them delivered and therefore not going into inventory.”
Likewise, with Foxwoods’ large facility, environmental service contracts from Provista can enable huge savings.
“When you clean 9 million square feet, there’s a lot of chemicals involved,” Minichino notes. “Costs add up. We recently bid chemicals and ended up converting multiple items to the Provista contracts.”
Having a single trusted courier is also essential. That’s why Foxwoods consolidated its delivery services to Provista’s FedEx contract for both resort and tribal business.
“We have a lot of variances in the way we do things between the resort casino operation and the tribal government operation,” Minichino says. “What we’ve done with FedEx is consolidate. Accounts payable is very happy because we’re now paying invoices from a single delivery service company.”