Services

Since 1985 PROVISTA has specialized in providing custom software solutions to unique business problems. We have a track record of tackling strategically sensitive projects in a shorter amount of time, with higher customer satisfaction and at less cost, than our competitors. We must be doing something right — our customers keep coming back. From our perspective, that is the highest compliment we can receive.

In addition to providing custom software solutions, PROVISTA offer two specific service offerings — PRO*tect and PRO*vide — which are intended to address some of the fundamental, basic, process driven areas of operations. These areas are those that have traditionally been managed from a technology standpoint but in today's world of ever demanding expectations for value from investment, complexity of environments, convergence of technologies and need for governance and compliance, they have to be managed from a business perspective instead.

Meeting and satisfying these needs brings about challenges; but it also brings about major benefits and capabilities, not only within operations but within the business as a whole.

But why is this so difficult to achieve?

Partly it's because this can be, from our experience, such an overwhelming problem to solve. Partly it's because the full solution doesn't start with software, either being used or offered, but rather it is driven by processes and complimented by people and software. Most of all, by those who are in a position of responsibility; it is the willingness to recognize the problem(s), recognize the size of the endeavor and be prepared to push through the changes that will enable a solution to be both successful and long-lived.

No two groups have the same issues with the same level of risk or importance. But all groups face the same challenges.

Why PROVISTA?

Experience. There is no substitute for it. Our typical consultant has more than 10 years of experience. Many of our consultants have held executive management, strategic planning and educational positions in a variety of industries. We have faced the same challenges that you face in your organizations today and have been down the path of solving these types of issues. We know what works (and what doesn't work!) and we bring this valuable expertise and perspective to our clients.

Relationship. We work with you as well as for you. We put our knowledge and judgment to work on behalf of your goals. Our job is to devise and implement solutions that are right for you, ones you will be happy with long after we are gone.

Excellence. Our commitment to excellence is shown in how we provide service to our customers, design and build our products, and act towards each other. Excellence at PROVISTA means we start by listening; in order to understand the unique combination of priorities that you have at the moment. Because those priorities will change over time, and will be influenced by changing external priorities as well. We work with you to address that sequence of priorities and, as those priorities change, have the agility to refocus and resize efforts accordingly.